Territory Manager

Key Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities across solid waste, recycling, and related environmental services.

• Conduct site visits and waste assessments to understand customer needs and propose effective service solutions.

• Prepare pricing, proposals, and contract renewals that support profitable growth.

• Achieve or exceed territory sales targets and contribute to regional growth strategies.

Customer Relationship Management

• Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery.

• Build strong relationships with clients through proactive communication and regular on-site engagement.

• Resolve service concerns quickly by coordinating with operations, dispatch, and customer service teams.

• Strengthen customer retention through consistent follow-up, value-added recommendations, and service optimization.

Territory Strategy & Market Development

• Develop and execute a comprehensive territory plan aligned with GFL’s business objectives.

• Stay informed about regional market conditions, competition, and industry trends.

• Attend industry events, community meetings, and networking opportunities to enhance GFL’s visibility in the market.

Operational Collaboration

• Partner with internal teams to ensure timely, accurate, and safe delivery of services.

• Communicate customer needs, service adjustments, and operational requirements clearly and promptly.

• Support service changes, container adjustments, and new account setups through effective coordination with field teams.

Qualifications

Required

• 1–3 years of territory sales or account management experience (environmental services or waste industry preferred).

• Strong communication, negotiation, and presentation capabilities.

• Proven ability to work independently, prioritize tasks, and manage a large geographic territory.

• Proficiency with CRM software and Microsoft Office applications.

• Valid driver’s license and ability to travel regularly within the assigned region.

Preferred

• Experience in waste management, recycling, industrial services, or related environmental fields.

• Knowledge of local regulatory requirements and commercial waste operations.

Key Competencies

• Customer-centric mindset

• Strong business development acumen

• Relationship building & account management

• Strategic territory planning

• Problem solving & adaptability

• Collaboration with operations and cross-functional teams

Working Conditions

• Hybrid work environment combining remote work, field visits, and periodic office days.

• Regular travel to customer sites and GFL facilities.

• Occasional visits to transfer stations, landfills, and operational facilities requiring PPE.

Why Join GFL Environmental?

• Competitive compensation, commissions, and performance incentives.

• Comprehensive benefits, including health, dental, vision, and retirement programs.

• Opportunities for long-term career growth within one of North America’s fastest-growing environmental services companies.

• Be part of a company that lives its value: "Green Today. Green For Life."

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