Sales Support Coordinator

Key Responsibilities:

•  Sales Performance Reporting: Generate daily, weekly, and monthly sales reports to track KPIs such as customer level revenue, quote data from generation to close and customer volume reporting

• Trend Analysis: Identify patterns in customer behavior, product performance, and sales effectiveness to uncover opportunities and risks.

•  Forecasting: Assist in preparing sales forecasts using historical data and predictive models to support planning and goal setting.

•  OMS Management: Utilize OMS. Ensuring data is accurate. To provide reporting, lead generation and sales updates to team

• Sales Process Optimization: Evaluate and improve sales workflows, including lead routing, and pipeline management.

•  Tool/System Implementation: Support the rollout of sales enablement tools. (such as the google transition) for the Sales Reps.

•  Feedback: Collect feedback from the sales team on pain points or opportunities for process improvement and feed that back to Management in a concise manner.

•  Pipeline: Monitor the sales pipeline to ensure opportunities are accurately tracked and aging appropriately

•  Performance Dashboards: Assist with build and management dashboards to give leadership real-time visibility into sales metrics and activities.

Other Duties Include:

•    Compile information from multiple sources for bids and tenders.
•    Analyze customer needs and present solutions utilizing the Company’s diverse service offerings.
•    Verify account details and ensure the accurate flow of information within the department.
•    Quickly adapts to new situations and approaches; open to change and readily adopts new methods on the face of shifting priorities.
•    Prepare and distribute various reports.
•    Ability to handle multiple competing priorities and projects.
•    An independent problem solver with excellent organizational skills to work across functions.
•    Waste management industry experience an asset.
•    Passion for business excellence with exceptional follow through.
•    Exceptional communication both verbal and written.
•    Strong Proficiency in MS Office, along with high attention to detail.

Knowledge, Skills and Key Competencies:

•    Ability to handle multiple competing priorities and projects.
•    An independent problem solver with excellent organizational skills to work across functions.
•    Waste management industry experience an asset.
•    Passion for business excellence with exceptional follow through.
•    Exceptional communication both verbal and written.
•    Strong Proficiency in MS Office, along with high attention to detail.

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