Operations Manager
Key Responsibilities:
Personnel
• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.
Operations
• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.
Financial
• Assist in development and execution of an operation profit plan that includes:
• Revenue retention & growth
• Cost of operations
• Growth objectives
• Productivity standards
• Capital Requirements:
• Personnel needed
• Ensure Branch profit margins are met
Safety
• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).
Additional Responsibilities
• Recruit, interview, hire, train and discipline all product line personnel.
• Ensure all employees are dressed in the proper uniform provided by GFL Environmental.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.
Requirements:
• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must be able to meet relevant criteria for safety sensitive functions according to Company standards
• May require Commercial Driver's License
Knowledge, Skills and Abilities:
• Proven leadership and communication skills.
Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and climb.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
• Work in office environment 80% of the time.
• Noise level is usually moderate.
• Work in motor vehicle traffic conditions occasionally
• Some travel required.