Operations Manager, Waste Management Services

The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.

Key Accountabilities:
• Oversee the operations of the division.
• Overall business unit accountability for performance, safety and profitability.
• Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
• Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations.
• Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
• Work closely with the HR team to oversee personnel needs of the division including selecting, coaching, disciplining, and training employees and evaluating employee performance. 
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Manage and provide leadership for supervisors and direct reporting employees within the division.
• Manage and attend all Health and Safety meetings and train employees on any safety issues.
• Review all employee timecards for accuracy on a daily basis.
• Assist in forming business plans for tenders and other new business ventures.
• Attend meetings as required.
• Oversee that all employees are adhering to company policies and procedures.
• Other duties as directed or required.

Requirements:
• University diploma/degree in business or equivalent work experience required.
• Minimum 3 years in an Operations Manager role.
• Experience in Waste Management Industry is a plus

Skills & Attributes:
• Proven leadership experience with the ability to motivate and inspire.
• Excellent verbal and written communication skills.
• Strong ability to plan, prioritize and execute.
• Excellent knowledge of operations.
• Strong computer skills.
• Excellent ability to listen, analyze and adapt to change.

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