Operations Manager, Emergency Response

Key Accountabilities:
• Ensure fair treatment of all personnel 
• Establish and maintain high appearance standards throughout all operations 
• Practice progressive discipline with all employee performance issues 
• Ensure proper completion of paperwork for drivers including truck driver logs and vehicle inspections  
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation 
• Adhere to all wage and hour guidelines 
• Establish priorities to meet customer service commitments 
• Establish and review productivity standards at each phase of the operation 
• Protect and preserve all assets 
• Ensure all drivers are DOT compliant 
• Be familiar with and ensure compliance with all DOT regulations 
• Assist in the completion of scheduled route inspections 
• Participate in revenue retention & growth objectives, productivity standards 
• Review cost of operations, personnel needs 
• Ensure Branch profit margins are met

• Promote an effective safety program 
• Investigate accidents and prepare necessary paperwork  
• Prepare the daily schedule 
• Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors 
• Perform other duties and responsibilities as required or requested by management

Knowledge, Skills and Key Competencies:

• 3+ years of Managerial experience 
• Pass DOT physical, drug screen and motor vehicle registration license check 
• Proven leadership and communication skills 
• Work in outdoor environment 20% of the time 
• Work in motor vehicle traffic conditions occasionally 
• Some travel required 

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