Operations Administrator

Key Responsibilities:

SCHEDULING

• Assist the Logistics Coordinator with scheduling duties as required.
• Provide back up/vacation coverage for the Logistics Coordinator.
• Assist with the scheduling, need for and availability of rolling stock and production equipment as required.
• Assist with the scheduling of subcontractors, suppliers, waste receivers and other resources as required.
• Assist with  tracking and recording all revenue work on the Current Work List.
• Assign and communicate corporate job numbers.
• Update the sludge, sewage and vacuum log and the waste management pick-up log

WASTE MANAGEMENT

• Assist in the completion and distribution of waste program service documentation (WasteManagement Work Requests & Work Orders) as required.
• Accept, review and verify WM paperwork for accuracy and billing
• Receive manifests in RPRA, make corrections and initiate letters as required.
• Verify and ensure accuracy of all customer generator numbers and waste classes for both vessel and non-vessel waste shipments.
• Maintain Corporate customer generator numbers, manifesting information and waste class list as required.
• Conduct Waste Tracking in OMS to ensure current and accurate inventory logs.
• File & maintain hard copy bill of lading records.
• File & maintain hard copy manifest records.
• Assist in various other aspects of the Waste Management Program as required.
• Coordinate outgoing shipments of waste to receivers.
• Coordinate onsite waste bins for pickup as required.
• Request PO’s for all waste shipped off site.
• Assist with disposal pricing options as required.
• Source supply items for Waste Management as required.

HEALTH & SAFETY

• Complete WHMIS, Regulation 347, and other training as required.

Knowledge, Skills & Competencies:

• University degree or College Diploma, preference given to those in chemistry, environmental science and transportation related disciplines.
• At least 2 years customer service and/or office administration experience.
• Strong interpersonal skills and ability to develop and foster relationship growth in a professional setting.
• Capable of empathetic listening and conflict resolution in a fast paced and high-volume environment.
• Desire and motivation to gain knowledge about the industry in multiple facets to develop professional skills within the waste management space.
• Excellent communication skills in oral and written English.
• Strong listening, negotiation, presentation, and client facing ability.
• Ability to independently resolve problems within one’s scope of authority and understanding of when to escalate to superiors.
• Solid personal integrity and dedication.
• Ability to work without supervision.
• Overtime during certain peak seasons is required.
• Proficiency in Google Docs and Sheets.