Office Administrator

Why Join GFL?

At GFL Environmental, the "Green For Life" team is a leader in North American sustainability. Working at our Orlando Recycling MRF means you are at the heart of our mission to reduce landfill waste. We offer a stable, "recession-proof" career in an essential industry.

• Competitive Pay: Bi-weekly pay with overtime opportunities.

• At GFL, we invest in our people because we want you to grow for life. When you join Team Green, you’re joining a family that supports your health, your wealth, and your future:

• Work-Life Balance: Enjoy 15 days of Paid Time Off (PTO) plus paid holidays.

• Comprehensive Health: Choose from 4 medical plan options, including an HSA with employer contributions and matching.

• Total Wellness: Full dental and vision coverage, plus an Employee Assistance Program providing free counseling services.

• Invest in Your Future: Secure your retirement with a 401(k) plan featuring a company match.

• Professional Growth: In-house training on "Tower" software and opportunities to learn dispatching and logistics management.

Job Summary

The Administrative Assistant is a vital part of our Orlando recycling operations. You will support the MRF operations management, coordinate with overnight dispatchers, and act as the primary point of contact for our drivers and collection helpers. This role is perfect for a multi-tasker who enjoys a fast-paced industrial environment and wants to make a tangible impact on the environment.

Key Responsibilities

MRF Operations & Driver Support

• Field Communication: Support drivers and collection helpers over the phone while they are on their routes to troubleshoot service issues.

• Data Management: Perform high-accuracy data entry for driver surveys, hours, mileage, and fuel logs.

• Documentation: Collect and process daily scale tickets, Driver Vehicle Inspection Reports (DVIRs), and injury/accident reports.

• Workflow Coordination: Organize and distribute daily route paperwork to ensure drivers hit the road on time.

Logistics & Customer Service

• Department Liaison: Communicate between the MRF and our Sales/Customer Service departments to resolve service issues or provide route updates.

• Software Expertise: Utilize the "Tower" operations program for daily data entry and tracking (we will train you).

• Cross-Training: Learn the fundamentals of dispatching to provide backup support for the operations team when needed.

Requirements

• Experience: Minimum 2 years of experience as an Administrative Assistant or in an Operations Support role.

• Education: High School Diploma or GED required.

• Technical Skills: Comfortable with Microsoft Excel, Word, and Outlook.

• Industry Knowledge: Experience in the sanitation, waste, or recycling industry is strongly preferred.

• Language: Fluency in English is required; Spanish bilingual skills are a major plus for communicating with our diverse Orlando team.

• Legal: Must be at least 18 years of age and eligible to work in the U.S.

Work Environment & Schedule

• Hours: 10:00 AM – 6:00 PM, Monday through Friday.

• Flexibility: Saturdays are optional but available if you are looking for extra hours.

• Setting: This is an office-based role located at our Orlando Recycling Center. Most of the day involves sitting, typing, and phone communication.

GFL Environmental is an Equal Opportunity Employer. We are "Safe For Life" and committed to a diverse, inclusive workplace.