Logistics Coordinator – Transportation and Waste Disposal Services (SWO)

Key Responsibilities:

• Perform work in a safe manner, so as not to endanger oneself or others
• Direct communication with customers: incoming calls, texts, and emails
• Schedule transportation and disposal related services, based on customer needs and availability of personnel and equipment
• Troubleshoot and resolve potential delivery and pickup problems before they result in service issues
• Receiving service requests and answering waste-related questions
• Assisting with quotes, bids and pricing templates
• Creating and processing work orders, waste profiles and customer service agreements
• Obtaining intercompany pricing, approvals and coordination of scheduling and operational needs to ensure the efficient movement of waste shipments from customer sites to approved receiving facilities.
• Assisting with RPRA and ensuring all rules and regulations are followed, at all times.
• Tracking shipments and assisting with the coordination of large projects
• Follow all established organizational policies and procedures.
• Support the vision and values of the organization.
• Participate in team/staff meetings when required.
• Perform other duties as assigned.

Knowledge, Skills and Key Competencies:

• Ability to maintain high levels of customer service and problem solving
• Able to work independently as well as part of a team, in a fast-paced environment
• Previous experience with Regulation 347, TDG and RPRA requirements
• Strong organizational and multitasking skills
• Excellent written and verbal skills
• Proficiency with MS Office and Google Workspace
• Analytically oriented with a keen attention to detail
• Must be able to learn new applications quickly and efficiently

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