Disability Management Specialist

Key Responsibilities:

• Full-Cycle Claims Management: Manage full-cycle short-term and long-term disability claims, facilitating the application process by working closely with employees and direct managers to explain the process and gather assessment information.

• Return-to-Work Coordination: Partner with external vendors to determine appropriate return-to-work goals, coordinate return-to-work meetings, and actively support the planning process between employees and supervisors (intervening when necessary).

• Training & Development: Develop and implement disability management training sessions for the organization.

• Trend Analysis & Reporting: Prepare detailed statistical trend analysis, develop regional injury/trend reports, and expedite monthly reports using graphs and charts.

• Cross-Functional Collaboration: Partner directly with vendors, operations teams, HR, and stakeholders to focus on early and safe return to work, accommodations, and modified duties.

What We’re Looking For 

• Experience: 2–3 years of experience in an HR function, with exposure to disability management.

• Education: College Diploma or University Degree specializing in Human Resources, with an interest in Disability Management.

• Technical Skills: Proficiency with MS Office Suite, particularly Word, Excel, and Outlook.

• Soft Skills: Strong interpersonal and communication skills with the ability to communicate with all levels of the organization; strong attention to detail and high level of accuracy; self-starting, proactive, and able to handle multiple tasks in a fast-paced environment.

• Bonus Points: Comprehensive knowledge of disability management, Occupational Health and Safety legislation, and the Employment Standards Act.