Customer Service Representative
GFL Environmental is looking for a Customer Service Representative to join our in Coquitlam, British Columbia!
At GFL our goal is to invest in our people and provide opportunities to grow for life!
GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green”—a name that unites us all under our shared purpose: making our customers and communities Green for Life!
Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.
The Job:
The Call Centre Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.
Benefits: Competitive benefits plan, including:
- Retirement Saving Options, for future financial security
- Prioritized orthodontic and vision coverage
- Life Insurance
- 10 days of annual paid vacation
A day in the life* of a Call Centre Service Representative:
- Handle inbound customer calls and emails for multiple GFL Environmental divisions
- Respond to customer inquiries with a solutions-oriented approach while managing multiple tasks efficiently
- Conduct customer follow-ups and return calls to ensure timely resolution of issues
- Complete email follow-ups regarding service inquiries, account updates, and requests
- Process payment requests and support billing-related inquiries
- Run credit checks for new customer accounts in accordance with company procedures
- Act as a positive ambassador for GFL Environmental by promoting cooperation and collaboration with internal teams and external customers
- Perform additional duties as assigned by management
- Maintain flexibility with work schedules, as start times and daily responsibilities may vary based on operational needs
About GFL
Other advantages to working at GFL:
- A network of 20,000+ employees across North America
- Diverse career pathways and internal growth opportunities
- Increased sustainability of your community, through the Full Circle Project
- Activity in a publicly traded company (on NYSE & TSX)
#GFLTalent
Nous vous remercions de l’intérêt que vous nous portez. Seuls seront contactés les candidats
sélectionnés pour une
entrevue.
GFL Environmental est un employeur égalitaire et encourage les femmes, les Autochtones, les personnes en situation de
handicap et les membres des minorités visibles à se porter candidats. Nous souhaitons embaucher des personnes réunissant
les caractéristiques de la diversité et issues de différents horizons. Nous sommes intimement convaincus que le talent
d’envergure ne fait aucune distinction fondée sur le genre, les origines ethniques ou nationales, l’identité et
l’orientation sexuelles, l’âge, la religion ou l’invalidité, et que le talent s’enrichit grâce à ces différences. GFL
offre aux candidats en situation de handicap des mesures d’adaptation pendant tout le processus de recrutement. Si vous
avez besoin de moyens d’adaptation, veuillez nous le faire savoir et nous tâcherons de répondre à vos besoins en
collaboration avec vous.