Collections Administrator
1000 Social Street #1100, Raleigh, NC 27609, United States
1000 Social Street,Raleigh,NC
Key Responsibilities:
Manage bankruptcy notifications and filings
Process third-party collection placements and track agency performance
Review and verify payments, payables, and NSF items from agencies
Communicate with branch leadership on disputed accounts
Maintain reporting logs and agency performance matrices
Create refund requests in Workday when needed
Support special projects and document procedural updates
Qualifications:
Associate’s degree or equivalent experience
3–5 years in commercial collections or accounts receivable
Experience with bankruptcy filings and vendor coordination
Proficiency in Excel; familiarity with AS400 and Soft Pak/Tower a plus
Strong communication, customer service, and organizational skills