Administrator

Position Summary

The Administrative Assistant provides vital support to the branch by managing communications, preparing reports, organizing records, and executing billing & purchasing tasks. Operating out of our Edmonton office, this role serves as a key point of contact, delivering exceptional service to both internal teams and external clients.

The position is based out of our Edmonton office (4208-84 Ave NW), Monday through Friday. 8:00 AM to 5:00 PM.

Specific Duties and Responsibilities

• Answer incoming phone calls, respond to inquiries, and monitor shared email inboxes to ensure timely communication.
• Prepare consolidated invoices for billing or claim submissions and execute routine billing tasks including portal entries. 
• Input, validate, and track data in the Operational Management System (OMS) and Google Suite to maintain high accuracy and completeness.
• Create requisitions for purchasing, matching & uploading invoices for payment.  
• Perform additional administrative duties and support as required.

Requirements

• High School Diploma or GED required.
• Minimum 2 years of experience in an administrative or customer service role. 
• Prior experience in billing and invoicing, including processing invoices, resolving billing discrepancies, and preparing accurate financial records would be a strong asset.
• Proficiency with Google Workspace.

Knowledge, Skills and Abilities

• Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
• Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
• Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Adaptability and flexibility in a fast-paced, dynamic work environment.
• Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.

GFL Benefits

• Competitive compensation package with a company-matched RRSP program to support your financial future. 
• Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL. 
• Access to Employee Assistance Programs (EAPs) for you and your family.
• Paid training, professional development, and advancement opportunities.
• A positive, collaborative work culture that invests in your success.