Account Manager

About GFL Environmental

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

At GFL, our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as Team Green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

Why Join Team Green? (Benefits & Perks)

We believe in taking care of the people who make our success possible. When you join GFL, you’ll enjoy a comprehensive compensation and benefits package:

• Time Off: 15 days of Paid Time Off (PTO) plus Paid Holidays.
• Healthcare Options: 4 medical plan options, including an HSA with an employer contribution and match program.
• Full Coverage: Comprehensive medical, dental, and vision coverage.
• Financial Future: 401(k) retirement plan with employer matching.
• Wellness & Support: Employee Assistance Program (EAP) offering free counseling services and personal support.

Position Overview

Are you a natural people person with a passion for helping clients find the right solutions? Whether you have years of sales experience or are a customer service representative ready to take the next step in your career, this role is a fantastic opportunity to build a rewarding sales path!

As an Account Manager, you will be the primary face of GFL to businesses and industrial establishments across your assigned territory. You will build strong relationship networks, identify new market opportunities, consult with business owners on their sustainable waste needs, and deliver top-tier service that keeps our customers happy and loyal.

Key Responsibilities

• Build Relationships & Prospect: Proactively contact existing and prospective commercial clients to understand their needs and expand GFL’s presence across assigned territories.
• Client Consultation & Account Management: Travel across your local territory to meet clients face-to-face, conduct waste stream analyses, recommend equipment and service solutions, and prepare customized quotes and contracts.
• Customer Retention: Serve as a trusted advisor, keeping in touch with accounts to maintain excellent customer satisfaction and ensure high service standards.
• Sales Pipeline Management: Maintain organized prospective client lists and track sales leads utilizing our internal CRM database.
• Market Awareness: Stay updated on local market trends, business developments, and competitor activities to strategically position GFL services.
• Community Engagement: Represent Team Green at business meetings, trade networking events, and civic organizations to build brand visibility and community roots.

Qualifications & Skills

• Customer-Centric Mindset: Strong interpersonal and communication skills with a genuine passion for problem-solving and delivering excellent service.
• Experience Level: Open to candidates with 2–3 years of sales experience, as well as motivated individuals with strong backgrounds in customer service, retail sales, or client management looking to transition into a full-scale account management role.
• Education: Bachelor’s degree preferred, or an equivalent combination of education and relevant customer-facing experience.
• Driver’s License: Valid driver's license with a good driving record (required for territory travel).
• Skills: Comfort presenting solutions to clients, basic business math skills (margins, rates, percentages), and self-motivated time management skills.
• Industry Knowledge: Knowledge of waste management, logistics, or industrial services is a plus, but we are happy to train the right candidate!